Friday, April 27, 2012

Facebook: Giving the Face Back to the People


Included below is a research paper that my good friend, Jacob Trotter, has graciously allowed me to share with you. It investigates the influence of Facebook and other social media sites in forming a sort of collective knowledge base that allows for the creation of a truly representative, web-based democratic ideal. Jacob delves into the Israeli-Iranian conflicts and the Arab Spring revolutions, indicating that nonviolent use of social media sites has resulted in their becoming "great mobilizers of people and promoters of political change." Jacob emphasizes that through social media sites, "[w]e will see true democracies arise as each citizen acquires an active voice in their communities (sic)." I am still very new to the whole digital media revolution, but I feel strongly that as we come to understand and embrace modern digital media, we can truly become movers and shakers in a world very much so in need of positive change.

Click "Read more" to expand the full research paper.


Facebook: Giving the Face Back to the People
Since the beginning of time, man has used the word to combat the sword and to tear down tyrants. As time passed, the medium by which the word was spread has developed and evolved. With the historic invention of the printing press, media was born and took on a key role in the spread of thought and the bringing about of political, economic, and social change. The word could be shared and spread like never before. The word and the media took leaps with the invention of the radio, audio recording devices, and mass-producing printing presses. This last century provided the invention of the computer and the Internet, which has opened the doors of many more homes and minds to a much wider world of information and words. In this last decade we have witnessed the birth of a new form of media- the social media. The pen of the honest seeker of peace and truth has always been yielded against the sword of the tyrant and the oppressor, but the sword has come a long way since the initial casting of steel and now comes in the advanced forms of tactical weapons and missile systems. Luckily, the pen has been keeping up and in recent years has introduced a new counter defense system known as social media with its advanced weapons Facebook and Twitter. These tools have been effectively used in tearing down tyrants, spreading liberty, and publishing peace. Why is this new form of media so powerful and what advantages does it have over the already existing media? Social media is tearing down barriers and opening public squares where mutual knowledge can be shared, changing the nature of news and the engagement of the citizen in it, and is bringing light on issues before and where the news cameras can’t always reach, while reminding mankind that despite nationality people aren’t so different after all. Somehow it does all this with just a few simple keystrokes and a couple of “likes.”
Media helps ideas be spread and understanding and agreements be reached. Most conflicts in the world come about simply because of misunderstanding. This misunderstanding rises from a lack of mutual knowledge. Steven Pinker, an experimental psychologist and Harvard College professor, has spoken on the power of mutual knowledge. He explained once at a conference that mutual knowledge must be distinguished from another type of knowledge – individual knowledge. In individual knowledge, he explained, person A knows X and person B knows X. In mutual knowledge, not only does person A know X and person B knows X but person A also knows that person B knows X and person B knows that person A knows X and person A knows that person B knows that he knows X and person B knows that person A knows that he knows X. This could, of course, go on but I think the point is understood. This difference in knowledge he explained has profound consequences. To help illustrate his point he proposed two questions: Why is freedom of assembly enshrined as a fundamental right in a democracy and why are political revolutions triggered when a crowd gathers in a public square? He explains that people individually at home know that they hate the current dictator or political conditions, but what they do not know is that other people in other homes know that they know that they hate the current state of things. When people are allowed to assemble in the public sphere everyone knows that everyone else knows that the dictator is loathed and this mutual knowledge gives the group the collective power to take down a dictator that can normally pick them off one at a time in their divided unrest. Thus mutual knowledge provides the collective power for a group to mobilize and make change. To better illustrate the point, Pinker points out that Hans Christian Anderson’s children’s story The Emperor’s New Clothes is a story about mutual knowledge. In the short story two weavers promise an Emperor a new suit of clothes that is invisible to those unfit for their positions, stupid, or incompetent. When the Emperor parades before his subjects in his new clothes, a child cries out, “But he isn’t wearing anything at all!” Pinker shed light that when the little boy pointed out that the king was naked, he wasn’t telling everybody anything they didn’t already know or couldn’t see with their own eyes. What the little boy did was change the state of knowledge from individual knowledge to mutual knowledge because at that moment everyone else knew that everyone else knew that everyone else knew the king was naked. Once again this mutual knowledge gave them the collective power to challenge the dominance of the emperor. (Pinker)
So what does this all have to do with Facebook and today’s social media? Facebook, if properly used, can build virtual public squares where people can communicate and where individual knowledge can become mutual knowledge without requiring people to leave their homes and face the streets. Instead, they can assemble on the virtual public squares of their favorite social media sites where information can be direct, clear, and a whole lot less sweaty, crowded, and pushy, not to mention anonymous if necessary. These social networks break down barriers and shrinks distances by constructing public squares that span between nations and people that never could exist before given the physical limitations of distance.
A touching example of this concept was recently covered in a featured PBS article entitled “’We Will Never Bomb Your Country’: The Israeli-Iranian Peace Web.” With stirring rumors of a war between Israel and Iran, tensions have been very high between these two nations. The article presents an example of where individual knowledge became mutual knowledge and had profound consequences. Ronny Edry, like numerous other Israelis, was at home with the individual knowledge that he loved his Iranian neighbors and did not wish to participate in the war being promoted between the two nations by his political leaders. Many Iranians were in their own homes with the same individual knowledge that they also loved their Israeli neighbors and did not want to go to war against them. What they did not know is that they both shared the same view. However, when these two groups of people met on the public square of Facebook, the virtual streets and squares where filled with people bearing up banners reading “Iranians we will never bomb your country. We love you” and “My Israeli friends, we don’t hate you, and we don’t want war. Love and Peace.” It was brought to light that the reported “tensions” were not as existent between the people as it was purported to be by their politicians. These two groups, or rather this one unified group, acquired collective power by the mutual knowledge gained and is using this power to strike down the threatening rumors of war and the political leaders promoting it. All this was done without crowd control having to be called, without the pains and confusions caused by large groups of people gathering in one place, with individual voices actually being able to be heard from of the crowd, and with this simple effort of a few keystrokes and clicks. (Zilber)
Facebook and other social media websites are changing the way in which people receive and share news and information. Jeffrey Ghannam in an article entitled Social Media in the Arab World: Leading up to the Uprisings of 2011 wrote “Social media is arguably changing the nature of news and community engagement, which continues to evolve with increased convergence of social media and satellite broadcasts, as seen in Tunisia, Egypt, and other countries of the region.” (23) People no longer rely solely on the radio, television, or newspapers for their news. Ghannam says, “The days of government-sponsored or politically allied newspapers having a media monopoly have been eclipsed by the advent and adoption of social media.” (6) News, for many, no longer comes in the form of the morning paper or the evening news, but rather it comes in the form of a wall post of a friend with an attacked video clip or a link to an online article. Facebook and Twitter themselves are not news corporations, but they are quickly becoming one of the primary mediums by which news is spread. Carrington Malin, an executive at Spot On Public Relations in Dubai in May 2010 said, “Facebook doesn’t write the news but the new figures show that Facebook’s reach now rivals that of the news press.” (Ghannam 12) As the Internet becomes increasingly available this reach will only continue to broaden.
Not only is the community beginning to receive their news through this new medium of social media, but they are also beginning to use social media to become more engaged in the process of writing it and sharing it. Social media has changed the nature of freedom of expression, giving an unprecedented voice to the people. Social media offers a medium by which individuals’ opinions can be shared directly and viewed by greater numbers than ever was possible. People can logon onto their social networks, see the thoughts of their neighbors, friends, and leaders on any current issue troubling them, and then add their own voice and opinion to the issue. No longer is the voice of the political leaders or the broadcaster the only voices being heard or received. Ronny Edry of the earlier mentioned initiative entitled, “Iranians, We Love You” understood this. He asserted, “Raising your voice is easier these days, especially via social media. We can undercut the middleman, the politicians. I'm not addressing Ahmadinejad. Today we can reach Iran and they can reach us." (Zilber). The voices of individuals are better heard today by its leaders and are becoming more and more heard at the national and international level.
Social media transforms the user into a sort of citizen-journalist. A user may post his or her opinions, ideas, or complaints on a Facebook wall with an attached picture or video that he or she took only moments before on their smartphone or digital camera. His or her wall becomes a local newspaper for his friends and community. An article from the Guardian, an online British news site, underlines the role of the new citizen-journalist in the uprisings in Tunisia and Egypt. “Think of the defining image of the uprisings in the Middle East and North Africa – the idea that unites Egypt with Tunisia, Bahrain and Libya…the defining image is this: a young woman or a young man with a smartphone. She's in the Medina in Tunis with a BlackBerry held aloft, taking a picture of a demonstration outside the prime minister's house. He is an angry Egyptian doctor in an aid station stooping to capture the image of a man with a head injury from missiles thrown by Mubarak's supporters. Or it is a Libyan in Benghazi running with his phone switched to a jerky video mode, surprised when the youth in front of him is shot through the head. All of them are images that have found their way on to the Internet through social media sites.” (Beaumont) The news stations are no longer an authoritative source of information. Cameras are going places the news vans and reporters could never go. The citizen-journalist now covers the stories the news corporations won’t or can’t.
Several factors including the widened freedom of assembly and freedom of expression provided by social media has enabled Facebook and Twitter to become great mobilizers of people and promoters of political change. While the responsibility and credit still goes to the people for making change in the world, Facebook and Twitter help in the organizing and in the gaining of support of the people. Facebook does not make the revolution. It simply creates a space for venting the outrage from years of repression, economic instability and individual frustration. An article discussing the revolutionary potential of the web supports this point. “Facebook and Twitter certainly aren’t solely responsible for the growing wave of revolutionary ferment in the Arab world; pent-up frustrations had been bubbling for some time. But they helped to channel that frustration into action. The first major demonstrations in Tunisia and Egypt were organized via Facebook and Twitter, with activist leaders directing followers where to congregate and how to avoid blockades. Those gatherings then snowballed, drawing in citizens from all walks of life. “ (Sedra 1)
There were revolutions, of course, before Facebook and Twitter, nevertheless, the situations in Tunisia and Egypt have clearly shown how quickly and effectively a nation’s frustrations can be channeled into action via social media. One of the greatest benefits of social media and reasons why it has been so effective in promoting change is the speed at which it allows news to be distributed and received. While phones and email have brought us long past the days of Paul Revere when people were informed and could gathered only as quickly as the horse could gallop, now social media has come in and broken all the response time records set by the phone and email. “The instantaneous nature of how social media communicate self-broadcast ideas, unlimited by publication deadlines and broadcast news slots, explains in part the speed at which these revolutions have unraveled, their almost viral spread across a region.” (Beaumont) Social networking is the web medium of choice in our age. People with Internet access spend more time on these social networking sites than they do on email. (Sedra 2) The throngs of users connected by social media enable information to be passed rapidly. During the Egyptian revolution, a citizen-journalist could post a video on Facebook that would be shared by 60,000 people on their walls within a few hours. What took place online soon would spill out onto the streets until change was brought about. Facebook is not only quick to call for revolution but also quickens the call to peace. "We physically can't go to Iran but our message of love is there, faster than any ambassador." said Michal when being interviewed about her and her husbands attempt to keep the peace with their neighbors in Iran. (Zilber) Such immediate and far-reaching forms of communication are part of what make social networks, like Facebook and Twitter, such powerful non-violent tools for promoting positive change and establishing peace.
Facebook helps people, especially of different nationalities, to see each other for who they really are-people. Sociologists and historians often view dehumanization, the treating or portraying of others with non-human characteristics, as central to some or all types of war or violence. Facebook is an excellent tool in combating the efforts of dehumanization. Networking sites like Facebook are made to help facilitate the building of friendships and relationships. Users can create profiles with photos of themselves, their families, their friends, and their pastimes. They can post lists of personal interests, contact information, and other personal information. Viewers can view what goes on in the lives of others and the friends and relatives that make up their lives. Status updates keep people posted on what others are experiencing. It is hard to dehumanize someone against a backdrop of personal photos, especially if their photos include photos of their family and friends. Not to mention the difficulty in dehumanizing someone whose interest you know and share. On Facebook people can come to know and build relationships with people who live nations apart. The dehumanized faces of enemies can be unmasked and transformed back into their human self, a person deserving all the basic human rights a human should enjoy.
Ronny and Michal Edry, in creating their Facebook initiative for peace with the Iranians, were mindful that the first step to war was the demonization and dehumanization of the other side. Michal while explaining their initiative stated, "The message is human beings loving each other, as human beings. Iranians see all these Israeli faces and say, 'Hey, that's what an Israeli looks like!'" The success of their efforts to combat dehumanization through social media is seen in many of the responses they received. One Iranian responded, “I wanted to let you know that your message of love and peace has come through. Looking at all the photos on your wall brought tears to my eyes. Let us not allow our governments hold us back from knowing each other. I dream of a day that you and I will be able to meet in Tel Aviv or Tehran and catch up on all that has been kept back for so long. I sincerely believe, that day will come. TO PEOPLE OF ISRAEL: WE LOVE YOU, TOO!” (Zilber) Pictures of fathers with their daughters and mothers with their sons over banners declaring peace and love are driving back dehumanizing remarks and calls to war and are replacing them with desires for friendship and statements of love and peace. This is all being accomplished via Facebook.
With over 500 million Facebook and 200 million Twitter members and growing in the world today, the influence of social media will continue to leave its mark on the timelines of our world history books, marking wars that were avoided, democracies established, and corrupted governments removed as individuals enjoy the new voice afforded to them by social networks. We will see true democracies arise as each citizen acquires an active voice in their communities. We will see special improvement in the Arab and African regions of the world. The worldwide number of Internet users by late 2010 was expected to exceed 2 billion users with only 40-45 million being Arab users. The number of Internet users in the Arab world is ever increasing with expectations to have 100 million Arabs online by 2015. (Ghannam 4) As the Internet and social media sites like Facebook make their way into the Arab and African nations we will see the greatest improvement in freedom of expression, freedom of assembly, and access to information ever to be enjoyed in Arab and African history. The impacts of social networks in countries like Libya, Tunisia, and Egypt will resonate into the surrounding authoritarian countries and help stimulate positive political change to today’s standards of freedom and democracy.
Not all authoritarian regimes will come down as easily as observed in Egypt and Tunisia with the emergence of social media. Many nations, such as China, have sophisticated cyber-control strategies, censorship, and media controls to inhibit the assembly of the people through social networking and revolution. These regimes are well aware of the threat such freedom of speech granted by the Internet imposes on their regimes and will go to great lengths to keep things the way they are. With these regimes and most of the world’s population, particularly the poor (who are most in need of revolutionary change), still lacking access to the Internet, efforts must be made to spread and maintain access to Internet with free virtual expression. If social media will continue to develop its technologies, remain free, and be promoted through out the world, people will find their voice online and in their communities in order invoke action to gain the freedoms currently withheld from them. The Internet and social media has the great potential of making the world a more unified, democratic, and peaceful place if nations will just harness its powerful influence in non-violent means and promote its spread into countries and regions which still don’t enjoy the freedoms most of the world now enjoys.

Works Cited
Beaumont, Peter. "The truth about Twitter, Facebook and the uprisings in the Arab world." The Guardian., 24 Feb 2011. Web. 9 Apr 2012. <http://www.guardian.co.uk/world/2011/feb/25/twitter-facebook-uprisings-arab-libya>.
Ghannam, J. "Social Media in the Arab World: Leading Up to the Uprisings of 2011." Center for International Media Assistance/National Endowment for Democracy 3 (2011)Print.
Pinker, Stephen, dir. The Stuff of Thought: Language as a window into human nature. Royal Society for the encouragement of Arts, Manufactures and Commerce, Web. 22 Mar 2012. <http://www.thersa.org/events/video/archive/steven-pinker>. <http://www.thersa.org/events/video/archive/steven-pinker>.
Sedra, M. "Revolution 2.0: Democracy Promotion in the Age of Social Media." Globe and Mail (2011)Print.
Zilber, Neri. "'We Will Never Bomb Your Country”: The Israeli-Iranian Peace Web." Tehran Bureau 20 Mar 2012, n. pag. Web. 22 Mar. 2012. <http://www.pbs.org/wgbh/pages/frontline/tehranbureau/2012/03/feature-we-will-never-bomb-your-country-israelis-iranians-online-for-peace.html>.

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